To obtain a refund, the following terms stated in our refund policy must be matched. We reserve the right to change the Refund Policy conditions any time without prior notice.If you purchase our products, after your payment has cleared you will receive the product on the declared time. Once this product is delivered to you through mail, no refunds can be made.
All the products and solutions offered by socinator.com is totally non-tangible irrevocable, so the possibility of the refunds once the order is completed and delivered is not possible. It is recommended to you to understand the functionality and features of our product before placing an order to avoid the circumstances of refund.
We ACCEPT refund request for the following reasons ONLY (Note:- No refund will be processed for trial period):
Major defects:

• We thoroughly check the products before delivering it to make sure product works efficiently, however some small errors may occur.
• If such issues occur, errors must be reported for the approval of our Technician Support Team.
• We will resolve the defect or error within 3 days.
• If any major fault is found, (reported within 3 days from the date of the first complaint or any other mode of notification given by the customers), the complete refund
• If the customer wants, the same product can be replaced or around the equal value may be provided.

Please note that our professionals can request for the temporary access to your server for identifying and fixing the potential issues within the delivered product. Failure to give such access on request in a timely manner might lead to a late resolution of the problem. If you refuse to give temporary access to your sever will indeed result in the failure to meet the requirements for a refund.